Delete your SchoolFriend account

Last updated: 11 November 2026

SchoolFriend is the school app made by SchoolFriend, Kanpur, India. Parents, teachers and school staff get a SchoolFriend account from their school. You can ask for your account to be deleted at any time, with or without the app.

How to ask

• In the app: open Profile, tap Request account deletion, and confirm. Your school's office and SchoolFriend are told.
• Without the app: email [email protected] with the subject "Delete my SchoolFriend account", your name, your school's name and the mobile number your school has for you. We confirm by email or phone that the request is really from you before deleting anything.
• You can also ask your school's office, which can remove your access straight away.

What is deleted

• Your login: your mobile number's account, any email address and password you set, Google sign-in links and login codes.
• Your notification registrations (push tokens) and your app settings.
• Your access to your school in SchoolFriend.

We complete the deletion within 30 days of a confirmed request. Copies in our backups are overwritten within a further 30 days.

What the school keeps

Your child's school records (attendance, marks, report cards) belong to the school, which uses SchoolFriend to keep them. Deleting your account stops you seeing them in the app but does not delete the school's records. To have those corrected or removed, ask the school; SchoolFriend acts on the school's instructions. Messages you sent to teachers may stay in the school's records as part of its communication history, without your login.

Questions

Write to [email protected]. See also our privacy policy.